Privacy Policy

Short description about the contents/info of this page.

Effective Date: 1 September 2024

  1. Introduction

Welcome to AGAN (Pty) Ltd, your trusted platform for buying and selling pre owned electronics. We are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, support@agan.co.za (the “Site”).

  1. Information We Collect

We collect two types of information from our users:

a. Personal Information:
When you interact with our Site (e.g., creating an account, purchasing or selling a device, subscribing to newsletters), we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Payment details (credit card information, billing address)
  • Shipping information

b. Non-Personal Information:
This includes data that cannot be used to identify you. This may include:

  • Browser type and version
  • Device type and unique device identifiers
  • IP address
  • Browsing behavior on our Site (e.g., pages viewed, clicks)
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process transactions and manage your account.
  • To provide customer service and support.
  • To communicate with you regarding promotions, updates, and offers.
  • To improve our Site, products, and services.
  • To detect and prevent fraud and other malicious activities.
  • To comply with legal obligations.
  1. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your personal information with third-party service providers (e.g., payment processors, shipping companies) who assist in fulfilling orders and other services.
  • Business Transfers: If AGAN undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.
  • Legal Obligations: We may disclose your information if required by law, to protect our rights, or to comply with a court order.
  1. Security of Your Information

We take reasonable precautions to protect your personal information. Our Site is secured with encryption technologies (e.g., SSL certificates) to safeguard sensitive data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences, understand how you use the Site, and provide personalized content. You can manage your cookie preferences through your browser settings.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

  1. Your Data Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request corrections to inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data under certain circumstances.
  • Restriction: You can request that we limit the processing of your data.
  • Objection: You can object to certain types of data processing (e.g., marketing).
  • Data Portability: You can request that your data be transferred to another service provider.

To exercise these rights, please contact us at support@agan.co.za.

  1. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AGAN (Pty) Ltd / Support@agan.co.za 

www.agan.co.za

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AGAN. All Rights Reserved, 2024.